CREATE SPACES THAT TELL YOUR STORY

CREATE SPACES

THAT TELL YOUR STORY

Curated Collections for Stylish Homes

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The Art of Living, Redefined

36,000+ Reasons to Give Us a Try 

Over the years, we’ve delivered over 36,000 hand-picked pieces, bringing warmth and style to homes everywhere. Our thoughtfully curated collections showcase the best of British and European design, offering you beautiful, timeless aesthetics from renowned brands - direct to your home.

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Graypants is a distinctive lighting brand known for its innovative designs and strong commitment to sustainability

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Amazing customer service, speedy delivery, beautiful product. Beaumonde is a fabulous company to deal with. 

Review May 2022

Have questions? We have answers!

How much does delivery cost?

Delivery is free on all orders over £100.

 

For orders under £100 the delviery charge is £4.95.

 

We can also offer express shipping via DPD on some items for £7.95

How long does delivery take?

As we work with a number of different brands, delivery times can vary. Here are the different estimates depending on which brand you are buying:

 

  • Le Feu 3-5 business days
  • Extreme Lounging 2-5 days
  • Banwood  3-7 days
  • Hill Interiors 3-30 days
  • Ivyline 4-6 business days
  • Mindy Browne 4-6 business days
  • Trimm Copenhagen Up to 14 days
  • Broste Copenhagen Up to 14 days
  • Pad Home 3-5 business days
  • NLXL 7-15 business days, ordered Mondays
  • Humble 3-5 days
  • Graypants Lighting 1-6 weeks
  • Lyon Beton 4-6 weeks
  • Avalana 14-21 days
  • Creative Lab Amsterdam 5-10 business days
  • PR Home 3-4 weeks
  • Mathieu Challieres 3-4 weeks
  • Brand Mckenzie 5-10 business days
  • Josephine Munsey 5-10 days business days
  • Cane-Line 15-20 business days
  • Garden Trading 10-14 days
  • Pilke Lighting 3-4 weeks
  • Kave Home* 4-8 weeks - delivery surcharges apply

Do you delivery to BFPOS or PO Boxes

We can't currently deliver website orders to BFPO addresses or to address we believe to be insecure such as PO Boxes. 

Do you deliver outside of the UK?

We have currently suspended deliveries abroad due to the new customs tariffs.

How do I return an item?

To initiate a return, use our Returns Centre on the website, including your order number, contact details, and reason for return. You will be responsible for the cost of return shipping, which is unfortunately non-refundable.

How long do I have to return items?

If you change your mind, you can return the unused item in its original condition within 30 days for a refund. Ensure all original packaging and labels are intact, and the product is undamaged and unused, excluding normal examination.

How soon will I get my refund?

Refunds will be processed within 5 working days of receiving the returned item. Partial refunds or e-vouchers may apply if the item is not in its original condition, damaged, or missing parts. 

What happens if my order is damaged?

If your item is damaged, faulty, or incorrect, contact us immediately via the Returns Centre or email, providing photos of the shipping label, outer box, and received goods. 

 

If goods are visibly damaged upon delivery, check them before signing or sign as 'unchecked' or 'damaged.' 

 

Notify us within 7 days, including photos, to arrange a return and replacement. Please do not dispose of packaging, as this may invalidate the return.